Privacy Policy

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS SITE.

We take your right to privacy seriously and want you to feel comfortable using our Web Site. This Privacy Policy deals with personally identifiable information (referred to as “Data” below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents, or within our control. It is important for all users who access our site and services to read through and understand our entire Privacy Policy. By using our Web Site and services, you signify your consent to the GrovesAssistedLiving.com Privacy Policy. If you do not agree to all of the terms contained herein, do not use this site.

 

MODIFICATION OF THESE POLICY.

Groves Assisted Living Place, LLC reserves the right to change the privacy policy, conditions, and notices under which this GrovesAssistedLiving.com is offered.

This Privacy Policy explains what information of yours will be collected and used by Groves Assisted Living Place, LLC. (“GrovesAssistedLiving.com,” “we,” “us,” or “our”) when you access our website located at https://www.GrovesAssistedLiving.com We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service you are accepting the practices described in this Privacy Policy at that time.

 

PERSONAL INFORMATION YOU PROVIDE.

When you use the Website, you may provide and we may collect Personal Information about you through our Website when you visit or order from our Website, such as your email address, physical address, phone number or credit card information. Other information you may affirmatively provide to us is generally maintained along with Personal Information. You can choose not to provide any information that is affirmatively requested of you. However, this may limit your ability to use the Website.

User-generated content you create on the Service may include Personal Information.

In addition to collecting information on the Website, we may collect information from you when you communicate with us over the phone or via e-mail. This information may include Personal Information. This information may be matched with and stored in connection with Personal Information provided or collected in connection with the Website.

 

INFORMATION COLLECTED AUTOMATICALLY.

Log file information is automatically reported by your browser each time you access a web page on our Website. When you access the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information.

We may use mobile analytics software and various backend systems to analyze certain information regarding your use of the Website such as email address, page views, advertisements clicked on, and transaction-related information.

In general, we will store Website tracking information in an anonymous aggregated form; however, we or our third-party tracking partners may store certain information, such as page views, in a manner that can be associated to specific users.

We do not use cookies to collect personal information about you. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.

We do not collect information about your location from your mobile device, but we do log your IP address, which can be used to approximate location. We use IP addresses only for activities necessary to maintain or analyze the Service; perform network communications; authenticate users or personalize content; protect the security or integrity of the user and the Service; ensure legal or regulatory compliance; or fulfill a request of a user.

 

HOW WE USE YOUR INFORMATION.

We use or may use information we collect for a variety of purposes, including:

  • To operate the Service, monitor the effectiveness of the Service, to improve the content of the Service, and layout and design.
  • To help provide you with a smooth, efficient user experience.
  • To monitor, analyze and describe usage patterns and performance of the Service, including aggregate metrics such as total number of visitors, traffic, and demographic patterns.
  • To conduct system administration and system troubleshooting and to diagnose or fix technology problems.
  • To comply with legal requirements and process (for example, in response to subpoenas, court orders, and law enforcement or governmental requests or investigations), and to protect our legal rights or the rights of others (for example, by working to reduce the risk of fraud or misuse of the Service).
  • To enforce our Terms of Service, Terms of Use, or other policies or agreements.
  • With respect to information collected through the Website described in the “Information Collected Automatically” section above, to assist in marketing efforts, including, for example, by tailoring and serving advertisements, and by tracking the effectiveness of marketing efforts.

 

HOW WE SHARE YOUR INFORMATION

PERSONAL INFORMATION.

Groves Assisted Living Place, LLC will not rent or sell your Personal Information to others, nor will we share your Personal Information with independent third parties for marketing purposes. To operate the Service, however, we may share your Personal Information with our agents, representatives, and contractors so they can provide us with support services and other features. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.

 

NON-PERSONALLY IDENTIFIABLE INFORMATION.

We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties for various purposes, including

  1. Compliance with various reporting obligations;
  2. For business or marketing purposes; or
  3. To assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Website.

 

INSTANCES WHERE WE ARE REQUIRED TO SHARE YOUR PERSONAL INFORMATION.

GrovesAssistedLiving.com will disclose your Personal Information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to

  1. Comply with the law and the reasonable requests of law enforcement;
  2. To enforce our Terms of Service, Terms of Use, or to protect the security or integrity of our Service; and/or
  3. To exercise or protect the rights, property, or personal safety of GrovesAssistedLiving.com, our users or others.

It is our policy to provide notice to our users before producing their Personal Information in response to law enforcement requests unless

  1. We are prohibited by law or court order from doing so,
  2. We have reason to believe the user’s account has been compromised such that the notice would go to the wrong person, or notice would otherwise be counterproductive or would create a risk to safety, or
  3. It is an emergency request and prior notice would be impractical (in which case we may provide notice after the fact).

 

YOUR CHOICES ABOUT YOUR INFORMATION.

You may, of course, decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your profile information and preferences at any time by accessing your account preferences page on the Website or contacting us. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. To update, correct, or delete any other personal information, please see the Individual Rights section below for more information.

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by using the account management tools on our website or sending your request to us by email.

Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

 

INDIVIDUAL RIGHTS.

GrovesAssistedLiving.com also makes certain choices available to you when it comes to your personal data. Please review the below information outlining your choices and how to exercise them. We will respond to all requests within a reasonable timeframe.

 

REVIEW AND UPDATE YOUR DATA.

You have the right to access and update any personal data that we have collected. Some personal data, such as the account holder’s name and email address can be found and updated using the account management tools on our website. For any personal data beyond this, please submit a request using the contact information at the end of this section. We may request more information to confirm your identity before modifying any personal data.

 

DELETE YOUR DATA.

You also have the right to have your personal data deleted. This is sometimes known as the ‘right to be forgotten’. To request that we delete all personal data about you, please submit a request using the contact information at the end of this section. We may request more information to confirm your identity before deleting any personal data.

Using the “Cancel Account” form WILL NOT automatically remove all of your personal data from our system. You must contact our support team to request to delete all personal data from our system.

After you delete your personal data from our services, we may not immediately delete residual copies from our active servers and may not immediately remove data from our backup systems, for archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. We may also decline to honor this request in certain specific situations, such as if the data is necessary to comply with a legal obligation or to exercise/defend a legal claim.

 

RESTRICT PROCESSING.

You have the right to restrict how we process your personal data in certain circumstances. In some ways, this is an alternative to requesting the erasure of your data. Rather than requesting we erase all of your personal data, you may request that we limit our uses of your personal data to specific purposes. You may wish to request we restrict our processing if you contest the accuracy of your personal data and we are working to verify this information, or if you want us to retain your personal data in connection to a legal claim but cease processing it.

 

DATA PORTABILITY.

You have the right to obtain copies of your information in a structured, commonly used format that you can move your data between our service and the services of others. We may request more information to confirm your identity before providing any personal data.

 

RIGHT TO OBJECT.

You have the right to object to the processing of your personal data for direct marketing purposes or when our processing of your data is based on legitimate interests. You may request that we stop processing your personal data for direct marketing purposes. This is an absolute right and we cannot refuse this request. Beyond direct marketing, if you wish to exercise this right, you must give specific reasons why you object to our processing of your data, based on your particular situation. Even after receiving such a request, we may continue processing if it is necessary for the exercise/defense of a legal claim or if we can demonstrate a compelling legitimate ground for the processing.

If any request made under this section is manifestly unfounded or excessive, we may reject the request or require a reasonable fee to honor the request. If we decide to reject your request, we will inform you of the reasons for not taking action and provide information on other possible remedies. If we decide that a reasonable fee is necessary, we will promptly inform you and will comply with the request upon receipt of this fee.

 

CONTACT FOR INDIVIDUAL RIGHTS REQUESTS.

Please use the below information when submitting a request to exercise any of the above rights. Please do not submit requests across multiple communications channels. We will make all efforts to respond to your request within a reasonable timeframe.

 

EMAIL.

Click here to contact us.

 

PHYSICAL MAIL.

Groves Assisted Living
Attention Privacy Policy
9980 N Shannon Rd, Tucson, AZ, 85742, USA

 

DATA RETENTION.

GrovesAssistedLiving.com may retain users’ data for the following purposes:

  • To develop new features and improve the Service;
  • To support subsequent customer service inquiries;
  • To improve the safety and security of the Service; or
  • Comply with our legal obligations.

We will retain your information for as long as is reasonably necessary in relation to the purposes for which this data was collected. In many instances, we will retain your data while it is necessary for your use of the Service, which may include maintaining this information beyond when you cease using the Service.

 

EMAIL AND RECOMMENDATION COMMUNICATIONS THAT WE MAY SEND.

We may send you, or you may elect to sign up to receive, emails from us. To help us understand whether we are providing information of interest to you, we may include software code or other tracking technologies in our emails to monitor whether you opened a particular email, whether you have clicked on the images and/or links in the email, the date and time the message was opened, and whether your computer is capable of receiving HTML-based email. We endeavor to allow you to unsubscribe at any time from our email programs by clicking on the unsubscribe link at the bottom of any email message. We reserve the right to send you service announcements or similar administrative messages, without offering you the opportunity to opt-out of receiving them.

 

COMPROMISE OF PERSONAL INFORMATION.

In the event that Personal Information is compromised as a result of a breach of security, GrovesAssistedLiving.com will promptly notify those persons whose Personal Information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law. In the event that we or our Service suffers a data security breach that requires us to provide you with notice, such as under applicable law, you consent to allow us to provide you with such notice by sending an e-mail to the primary e-mail address that is associated with your account.

 

NOTIFICATION PROCEDURES.

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by GrovesAssistedLiving.com in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt-out of certain means of notification as described in this Privacy Policy. The Website may contain features or links to websites and services provided by third parties. Any information you provide on third-party websites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Website. We are not responsible for the content or privacy and security practices and policies of third-party websites or services to which links or access are provided through the Website. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

 

NO GUARANTEES.

While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

 

Last Updated on Wednesday, June 15, 2022

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